Privacy & Cookie Use Policy

Welcome to our booking platform (the “Platform” or “We”). The Platform allows guests or tenants to perform online booking or reservations of properties and rooms (the "Service").

This privacy policy outlines how your personal information is collected, stored, used, and shared.

Providing your personal information is optional, but required to use our services effectively.

What Information We Collect

• Contact details (name, address, phone number, email)
• Payment details (processed securely via third-party providers)
• Technical data (IP address, browser, cookies)
• Bank details (if required for property owners)

How We Use Your Information

• Provide and manage booking services
• Communicate with you
• Improve platform performance
• Ensure security and detect fraud
• Fix technical issues
• Comply with legal obligations

Your Rights

• Access your personal data
• Update or correct information
• Request deletion
• Withdraw consent anytime
• Request data portability
• Restrict or object to processing

GDPR Compliance

We comply with GDPR (EU Regulation 2016/679) to ensure your personal data is handled securely and transparently.

Legal Basis

• User consent
• Contract fulfillment
• Legitimate business interests

Data Retention

We retain your data only as long as necessary to provide services and meet legal requirements.

CCPA Rights

• Right to know collected data
• Right to delete personal data
• Right to non-discrimination

We do not sell personal information.

Children’s Privacy

Our services are intended for users aged 16+. We do not knowingly collect data from children.

Cookies

We use cookies for:

• Improving user experience
• Analytics and performance
• Security purposes

You can disable cookies in your browser settings.

Policy Updates

We may update this policy. Continued use of the platform means you accept changes.

Contact Us

Email: cermakproperties@gmail.com